Recent Why SERVPRO Posts

SERVPRO of Mission Viejo

2/21/2024 (Permalink)

SERVPRO of Mission Viejo is locally owned and operated. We are the company that you know and trust. We are committed to being here in a time of need for our Mission Viejo area. We are available to clients at any time of day during the job process. We are always here to help! We have been in property restoration in Southern California for over 30 years. As well as being active members of the local business community. SERVPRO has worked with insurance carriers, insurance agents, managers, associations, and plenty more. We value all of our customers and provide great satisfaction. SERVPRO understands the stress and worry that comes with fire, water, or mold damage. It is our goal to make it "Like it never even happened."

Call us today - (949)855-9992

SERVPRO of Mission Viejo is independently owned and operated.

SERVPRO of Mission Viejo is Ready and Equipped

12/21/2023 (Permalink)

Twas just days before Christmas and an atmospheric river storm was approaching. SERVPRO of  Mission Viejo's drying machines were all snuggled in their beds. On Dasher, on Dancer, on Prancer, on Vixen (yes, we name our equipment for the holidays) away to the next water damaged residence or business! SERVPRO of Mission Viejo is ready and equipped to handle any emergency 24/7 through the holidays. We will make it "Like it never even happened".

Pack-Out and Pack-Back in Mission Viejo. Other services provided by SERVPRO of Mission Viejo

11/15/2023 (Permalink)

Pack-out and Pack-back.

Yes, SERVPRO of Mission Viejo provides other additional services like Pack-out and Pack-back. These services are needed sometimes when water, fire, or mold damage occurs in a residential or commercial property. There are instances where affected rooms must have their contents packed up in order to facilitate water, fire, or mold mitigation. We pack all contents nice, safe, and secure to avoid damages. We pack all contents will bubble wrap, blankets, and packing paper if needed. SERVPRO of Mission Viejo will pack-back all personal items back in their original location or new desired areas.

This is also required in cases where restoration/reconstruction work is performed following the mitigation work.

Have questions or need packing services?  Call us at (949) 855-9992.

What SERVPRO Mission Viejo's customers are saying with 5 star reviews:

6/13/2023 (Permalink)

"SERVPRO is wonderful. They are very responsive, reliable and thorough...", "SERVPRO of Mission Viejo and especially Marcella with her crew were the absolute best in taking care of getting me moved out of my water damaged house during an unexpected emergency flood ", "WOW SERVPRO Mission Viejo was the best experience. Maricela took care of me when my kitchen and great room were flooded...", "This company is amazing and we would highly recommend them. They are fast, clean, highly efficient and wonderful at what they do!"

When you need a reliable water, fire, flood damage specialist, call SERVPRO Mission Viejo. We are faster to any disaster and make it "Like it never even happened".

Contents Pack-Out, Restoration and Pack-Back: What you need to know!

5/2/2023 (Permalink)

When people refer to “water damage restoration”, they typically mean the entire restoration process from start to finish. Included in that process is the "pack-out" and "pack-back" of your contents. It is easy to overlook this step, but it is quite important. SERVPRO Mission Viejo takes great care in creating a very detailed inventory list for each affected room, with photos. Each box is carefully labeled with the contents of that box and which room it belongs to. During the property restoration phase, the contents are stored in a dedicated, temperature controlled, secure storage unit until the restoration process is completed. Upon completion, our detail oriented SERVPRO contents managers will "pack-back" your items to their original locations leaving your property "Like it never even happened"!

We are Cleaning Experts

4/25/2023 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tablets. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Mission Viejo, 949-855-9992


9/16/2022 (Permalink)

When your home or business suffers from damage, whether it’s in the form of water, fire, or mold, the contents inside the building are also affected. SERVPRO of Mission Viejo offers professional content pack-out and storage services to protect your belongings while your home or office is undergoing cleanup and repairs.

To prevent damage and to streamline the repair process, it is crucial that your belongings from your home or business are removed from the location as soon as possible (or stored on-site in a secure, unaffected location, such as a garage). Our expert contents team will thoroughly inventory and securely pack your contents, then transport them to our secure climate-controlled storage facility. Each item, salvageable and non-salvageable, will be carefully documented for your records and your insurance company. Items that can be saved will be properly stored and safely returned to you once your home or business has been restored. Any items that were not salvageable will be properly disposed of and listed as "total loss". 

We understand how important your belongings are to you and will treat each item with the utmost respect and care, returning them 'Like it never even happened"!

SERVPRO of Mission Viejo is independently owned and operated.

Clean Containment Provides Protection

4/6/2022 (Permalink)

When there is an unexpected pipe burst in your home and several rooms are affected, it's important to "contain" the situation to prevent further damage and to protect all adjacent rooms. SERVPRO of Mission Viejo's team of professionals are "containment experts". Prior to removing any wet, damaged carpet, drywall, flooring, cabinets, etc...SERVPRO's Emergency Service Team installs heavy plastic containment walls (including zippers for entry and exit) from floor to ceiling using non-damaging, safe tape to secure the plastic. In addition, all floors leading to the damaged areas are covered and protected, including outside walkways. Once the restoration is complete, SERVPRO of Mission Viejo removes the containments, leaving the entire property "Like it never even happened."

SERVPRO of Mission Viejo is independently owned and operated.

Pack-out Perfection!

3/23/2022 (Permalink)

When water damage occurs in your home, of course, you are concerned about the safety and security of your personal possessions during the drying and restoration process. Our SERVPRO of Mission Viejo team takes pride in the careful packing, detailed labeling, and security of your items. During the pack-out process, we work with you to ensure the items you will need are readily available to you. We carefully pack your items and label each box with details of the contents, so that when the restoration process is finished, your items can be put right back where they belong. “Like it never even happened."

Call us today to schedule any content packing, fire, water, or mold damage - (949)855-9992 

SERVPRO of Mission Viejo is independently owned and operated.

Non Emergency Construction Services

3/2/2022 (Permalink)

SERVPRO of Mission Viejo provided emergency water damage services and restoration to a large estate home approximately 2 years ago, when the homeowners had a major pipe leak and flood. The customer was very pleased with the service and care our team took to protect all of the precious contents in their home during that water damage emergency. So much so, they recently called us back to install protection/containment throughout the entire home prior to beginning a new major remodel on this 5000sf estate. SERVPRO of Mission Viejo's team went to work and carefully covered/protected all of the rooms, including artwork, marble flooring, granite counters, banisters, carpet, etc...When the remodel is complete, the home will be restored to "Like it never even happened," condition!  

Services Performed From Beginning to End

2/23/2022 (Permalink)

SERVPRO of Mission Viejo is committed to personal customer services from beginning to end. We are available to clients at any time of day during the job process. From the moment we receive your emergency, you will be our main priority. We like to reassure our customers that we will take care of them. As well as always being available to fulfill their needs. Our office is open 24 hours a day, 7 days a week. Our clients can lean on us to get the work completed. From our initial inspection to any pack-out services, mitigation, restoration, and pack-back services, SERVPRO will be here along the way to help you during any unfortunate damages. We are always here to help and make the job "Like it never even happened."

Technicians/Preferred Vendor

2/21/2022 (Permalink)

Here at SERVPRO of Mission Viejo, our techs are highly trained in property damage restoration. Rest assured our staff is equipped with the knowledge and certifications to restore your property.


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician


  • Certified Firm with the Institute of Inspection, Cleaning and Restoration Certification
  • Lead Safe & EPA Certified Firm with the United States Environmental Protection Agency
  • State of California - Contractors State License Board

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork. We are preferred vendors for many insurance companies. Companies like Allstate, Farmers, MetLife, State Farm, and many more.

SERVPRO in the Top 10 In 2022 Franchise 500

2/18/2022 (Permalink)

SERVPRO Achieves Top 10 Again In 2022 Franchise 500 Thanks To Our Customers!

For the second year in a row and ninth time in company history, SERVPRO is in the Top Ten of the Franchise 500! Named 2022's #8 overall Franchise and #1 in the Emergency Service/Restoration category! SERVPRO of Mission Viejo would like to thank our customers for their part in helping SERVPRO achieve this prestigious status. We will continue to strive for excellence and provide the very best service to our customers. Thank you!

24/7 Availability

2/7/2022 (Permalink)

Water and fire emergencies don't wait for regular business hours. Don't wait for companies that have regular business hours. You can avoid further damages by contacting SERVPRO. Why should you? SERVPRO of Mission Viejo provides emergency services 24 hours a day, 7 days a week. We are dedicated to responding to any size disaster. No job is ever too large. Arriving quickly helps to avoid any further damage. We like to help minimize any damages by arriving quickly. SERVPRO is here to help reduce damage, cleaning, and restoration costs. If you are interested to see a typical water loss process please visit Water Process Overview. We want to make sure our customers feel secure and safe during the entire water or fire damage process.