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Fire & Water - Cleanup & Restoration

Archived Blog Posts

SERVPRO of Mission Viejo Are Fire Damage Specialists!

1/31/2024 (Permalink)

If you (or even a neighbor) has recently had fire damage to your home, call SERVPRO of Mission Viejo. We specialize in smoke damage removal in your home or office. Smoke can penetrate all of the walls and porous items in both the location of the fire, as well as direct neighbors. The smell of smoke can linger for months, if not remediated. SERVPRO of Mission Viejo's fire/smoke damage specialists use an all natural, non-toxic cleaning solution to remove all traces of smoke damage. So, if you have residual smoke damage from a fire in your home or office, call SERVPRO of Mission Viejo. We will make it "Like it never even happened". 

Are You Prepared for an Emergency?

1/9/2024 (Permalink)

We should always be prepared for the unexpected. It is very hard to predict when a natural disaster will occur. Emergency disaster kits are important steps to be prepared for and to help protect your household from these events. Make sure your emergency kit is in a readily available place that is known to everyone in the household.  

Here are a couple of items that should be included in your emergency disaster kit:

  • Water
  • Non-perishable food
  • Medicine
  • Flashlight
  • First aid kit
  • Batteries, power banks, & a cell phone with chargers
  • Blanket
  • Set of clothes & shoes
  • Dust masks
  • Whistle to signal for help
  • Local map
  • Toolset

All of these items can be bought at stores or you can even purchase prepared kits online if you would like to purchase a kit that is ready to go. SERVPRO of Mission Viejo hopes you could share this information with friends or family to help them be prepared and safe for any unexpected events.

SERVPRO of Mission Viejo is independently owned and operated.

Need Fire Damage Restoration? Call SERVPRO of Mission Viejo!

1/5/2024 (Permalink)

It's New Years Eve and you have a cozy fire going in the fireplace, when all of a sudden the wall next to your fireplace has smoke and flames coming out...immediately call 911! Then, once the fire is out, call SERVPRO of Mission Viejo. Our fire restoration crew are experts at fire damage cleanup, including smoke, soot and water damage. Not only is SERVPRO of Mission Viejo expert at fire damage restoration, we are also a licensed general contractor and can reconstruct your home. We will make it "Like it never even happened". 

24/7 Fire Damage Services

1/4/2024 (Permalink)

24/7 Fire Damage - Residential & Commercial

  • 24-Hour, 7-Day Fire Emergency Services
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technician
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated

Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Your main focus after fire damage should be your safety. Here are a few tips on what to do after a fire:

  • Limit movement
  • Keep your hands clean & avoid touching anything
  • Change HVAC filters
  • Be very careful lifting wet materials as they can be very heavy

Call Us Today - (949) 855-9992

SERVPRO of Mission Viejo is Ready and Equipped

12/21/2023 (Permalink)

Twas just days before Christmas and an atmospheric river storm was approaching. SERVPRO of  Mission Viejo's drying machines were all snuggled in their beds. On Dasher, on Dancer, on Prancer, on Vixen (yes, we name our equipment for the holidays) away to the next water damaged residence or business! SERVPRO of Mission Viejo is ready and equipped to handle any emergency 24/7 through the holidays. We will make it "Like it never even happened".

Fire Damage in Mission Viejo

11/30/2023 (Permalink)

FIRE DAMAGE in Residential or Commercial properties in Mission Viejo.

SERVPRO of Mission Viejo services residential and commercial properties damaged by fire. We do fire clean-ups. We have licensed General Contractors and can do any size reconstruction/restoration work. Until help arrives, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect you and your property.

The steps listed below demonstrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Fire Damage Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

Step 4: Water Removal and Drying (only if water damage is present from firefighter efforts)

Step 5: Removal of Smoke and Soot from All Surfaces

Step 6: Cleaning and Sanitizing

Step 7: Restoration

Visit our Fire Restoration Process to get more information on this step-by-step fire damage process.

Have Questions?  Call Us Today - (949) 855-9992.

Commercial Water & Fire Damage Restoration

11/30/2023 (Permalink)

There's never a convenient time for fire or water damage to strike your Mission Viejo property.  Every hour spent cleaning up is an hour lost in revenue and productivity.  So, when the need arises for professional cleaning or emergency restoration services, call us. We work with all different types of businesses from small office buildings to industrial buildings. SERVPRO of Mission Viejo will respond to your emergency immediately and work quickly to restore your business property. We have the training and expertise to respond promptly with highly trained technicians to get your property back to business. SERVPRO of Mission Viejo is available 24 hours a day, and seven days a week.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration 

Call us today at (949) 855-9992.

Does Your Mission Viejo Residence Have A Mold Problem?

11/16/2023 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold.

For Immediate Service, Call SERVPRO in Mission Viejo, CA

11/15/2023 (Permalink)

No matter the size of the disaster, SERVPRO of Mission Viejo provides immediate response to help minimize damages and repair costs. We arrive quickly at the job site and start extractions immediately. We have all the expertise to get your emergency under control and back to its preloss condition. SERVPRO of Mission Viejo is available 24 hours, 7 days a week including all holidays. We are locally owned and operated and can respond to your emergency within minutes.

SERVPRO of Mission Viejo provides 24-Hour emergency service.  We can respond immediately to your emergency and have the expertise to handle restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Quick Response
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Licensed General Contractor

Have Questions?  Call us today - (949) 855-9992

Pack-Out and Pack-Back in Mission Viejo. Other services provided by SERVPRO of Mission Viejo

11/15/2023 (Permalink)

Pack-out and Pack-back.

Yes, SERVPRO of Mission Viejo provides other additional services like Pack-out and Pack-back. These services are needed sometimes when water, fire, or mold damage occurs in a residential or commercial property. There are instances where affected rooms must have their contents packed up in order to facilitate water, fire, or mold mitigation. We pack all contents nice, safe, and secure to avoid damages. We pack all contents will bubble wrap, blankets, and packing paper if needed. SERVPRO of Mission Viejo will pack-back all personal items back in their original location or new desired areas.

This is also required in cases where restoration/reconstruction work is performed following the mitigation work.

Have questions or need packing services?  Call us at (949) 855-9992.

Building Services

11/15/2023 (Permalink)

SERVPRO Mission Viejo trained professionals can make the restoration process much simpler by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low. We can provide the progression by overseeing a full range of restoration services that will bring a building back to its full functionality.

Restoration may involve minor repairs; here is a list of some of the things we offer:

  • Appliance Installation
  • Cabinetry Installation
  • Carpet, Hardwood, Laminate, Linoleum, Marble, and Tile Floor Repair and Installation
  • Carpet Pad Replacement and Installation
  • Drywall Installation
  • Dry Cleaning
  • Electrical
  • General Contracting
  • Insulation
  • Move-In
  • Painting and many more

For Building and Reconstruction Services, please contact us today at (949)855-9992

Restoring Your Commercial Property

11/14/2023 (Permalink)

Flooding and water damage events at Mission Viejo commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Mission Viejo

SERVPRO of Mission Viejo specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage Timeline

11/1/2023 (Permalink)

SERVPRO Mission Viejo is Always Here to Help

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Mission Viejo Women In Business Luncheon at Arroyo Trabuco Golf Course

10/2/2023 (Permalink)

SERVPRO of Mission Viejo's marketing gal Heidi attended the annual Mission Viejo Women in Business Awards Luncheon with Jane Parmenter from Parmenter Insurance Agency. SERVPRO of Mission Viejo is the preferred restoration service provider for not only State Farm and Farmers Insurance agents, but also for many independent professional insurance brokers providing homeowners insurance for Orange County residents. Independent insurance professionals such as Jane are confident that SERVPRO of Mission Viejo will make their client's home or business "Like it never even happened"!

Commercial Water Damage Is A Job For SERVPRO of Mission Viejo!

9/22/2023 (Permalink)

Commercial water damage is one of the most frequent and expensive claims businesses face. When it comes to your business and water damage, it doesn’t take much to face a costly claim. Data shows that about 75% of losses come from leaks related to Plumbing, HVAC Systems, and Appliances. This is why it’s important to carry commercial property insurance. Without it, you’d have to pay out of pocket to cover water damage repairs to your business’ property. If you experience commercial water damage including property loss, it’s important to take immediate action and call SERVPRO of Mission Viejo! We will make it "Like it never even happened"!

After Hours Water Damage? SERVPRO of Mission Viejo Is On Call 24/7!

9/15/2023 (Permalink)

The worst nightmare just happened....you came home from the movies on Saturday night at 10pm to find your house flooded from a burst pipe. Have no fear, SERVPRO of Mission Viejo is here! Our crew is on call and available 24/7, but here's what to do first:

  1. Turn off the water.
  2. Locate the source
  3. Call a plumber
  4. Call SERVPRO of Mission Viejo! 

Our emergency service technicians will be on site within an hour to begin the mitigation process and make it "Like it never even happened"!

SERVPRO Mission Viejo - Faster To Any Fire Disaster!

9/8/2023 (Permalink)

A fire in a home or business can be an absolute nightmare to deal with because when the damage is extensive, it can be extremely disruptive to your life and business. Fires create corrosive byproducts when they burn synthetic materials. That along with soot, smoke and a tremendous amount of water from the fire department, will cause considerable damage to surfaces and furnishings. SERVPRO Mission Viejo's crew are specially trained fire mitigation specialists. Our team will have your home or business cleaned up and smelling fresh "Like it never even happened"! 

Commercial Water Damage Cleanup

8/9/2023 (Permalink)

There are many reasons why water damage can be devastating for your commercial business. One of the main reasons is that even a small amount of water damage can force you to close your doors for an extended period, resulting in a loss of precious revenue. Whatever the type of commercial water damage you face (plumbing leaks, pipe bursts, fire sprinklers, sewer backup), the restoration process is key in reversing the problem and restoring your property to normal. SERVPRO of Mission Viejo knows that every day you are closed is another day of lost revenue. That is why we dispatch our team to your commercial business within 1 hour of receiving the emergency call, 24/7. Our team works quickly to remove water, pack out the contents and begin the drying process. Once the affected area is dried, our restoration team immediately goes to work. As a licensed general contractor, SERVPRO of Mission Viejo can restore your commercial business to "Like it never even happened!"

Call us today at (949)855-9992

SERVPRO of Mission Viejo is independently owned and operated.

Commercial Slab Leak...No Problem!

8/9/2023 (Permalink)

As a business owner, there is nothing worse than walking into your commercial office building on Monday morning to find out you have a slab leak that resulted in your entire office building being soaked in water. Unfortunately, because it happened over the weekend, that water was also absorbed into all of the surrounding drywall as well. SERVPRO Mission Viejo can turn that frown upside down quickly. We are the fastest response restoration team in Mission Viejo and surrounding areas. Within a few short hours, our crew will have the water extracted, furniture moved, soaked drywall removed, and begin the drying process. In addition, because SERVPRO Mission Viejo is a 30-year licensed general contractor, we can put it all black together again "Like it never even happened"!

SERVPRO Mission Viejo - Commercial Building Experts!

7/27/2023 (Permalink)

Exterior water intrusion over a long period of time can do significant damage to both the exterior and interior of your commercial building. Landscape irrigation that goes unmonitored can build up causing extensive mold damage, leaving the sunshine visible from the inside! SERVPRO Mission Viejo's commercial mitigation team are experts at discovering this type of long term water damage, and our restoration team are experts at completing the repairs quickly, making it "Like it never even happened"!  

HVAC Maintenance Can Prevent Commercial Water Damage

6/16/2023 (Permalink)

It's important to maintain the HVAC system in any commercial building in order to prevent potential water disasters from happening. Large, old HVAC cooling pipes can deteriorate over time and one day explode, causing major flooding in your commercial building. If you experience this unfortunate situation, call SERVPRO Mission Viejo right away! We will have our professional crew onsite in less than 1 hour to begin extracting water, set up drying equipment, and protect your contents from further damage, making it "Like it never even happened".   

HELP! The Inside Of My House Is Flooded From My Outside Sprinklers?

6/15/2023 (Permalink)

HELP! The Inside Of My House Is Flooded From My Outside Sprinklers? Yes, this can happen, believe it or not. If your outdoor sprinklers suffer some type of malfunction or are pointed in the wrong direction (towards your house, not the grass), you can get water damage. Water intrusion can happen through an open door, or even a closed door that has enough of a gap between the threshold and door to allow water to enter. Add in the fact that you have been gone on vacation and the house has been unoccupied for a week...and BOOM, you have water-soaked wood floors, drywall, and possibly even damaged furniture. No worries! SERVPRO of Mission Viejo's team are water damage experts. We can dry out the entire area and replace the damaged wood floors in no time, leaving your property "Like it never even happened."

What SERVPRO Mission Viejo's customers are saying with 5 star reviews:

6/13/2023 (Permalink)

"SERVPRO is wonderful. They are very responsive, reliable and thorough...", "SERVPRO of Mission Viejo and especially Marcella with her crew were the absolute best in taking care of getting me moved out of my water damaged house during an unexpected emergency flood ", "WOW SERVPRO Mission Viejo was the best experience. Maricela took care of me when my kitchen and great room were flooded...", "This company is amazing and we would highly recommend them. They are fast, clean, highly efficient and wonderful at what they do!"

When you need a reliable water, fire, flood damage specialist, call SERVPRO Mission Viejo. We are faster to any disaster and make it "Like it never even happened".

SERVPRO Mission Viejo Knows Floor Protection!

5/23/2023 (Permalink)

Your multi-story commercial building just had a pipe burst on the 5th floor, and employees are walking on soaking wet carpet before entering the elevator and eventually back down to the lobby, tracking water everywhere. Water on granite or tile floors can be dangerous, triggering slip and falls! Immediately upon arrival, SERVPRO Mission Viejo technicians go to work laying down floor protection in every general use area, to prevent water from being tracked onto slippery surfaces. Once the mitigation and restoration process is complete and the affected areas are dry, SERVPRO Mission Viejo removes all temporary floor protection and cleans those floors, making it "Like it never even happened"!

Got Mold? Call SERVPRO Mission Viejo. We are mold specialists!

5/4/2023 (Permalink)

A mold problem can start with just a damp, poorly ventilated area of your home or business or a small water leak that goes unnoticed. Once mold begins to grow, it can quickly spread throughout your property resulting in significant damage. Mold spores are a known allergen and irritant, and can cause potential health problems for any occupants exposed to the mold growth.

If you think that your home or commercial property has a mold problem, call SERVPRO Mission Viejo. Our technicians will come and assess your mold situation to help you understand how serious it is. We will then develop a plan for treating and removing the mold with as little cost, time, and stress to you as possible...making it "Like it never even happened".

Contents Pack-Out, Restoration and Pack-Back: What you need to know!

5/2/2023 (Permalink)

When people refer to “water damage restoration”, they typically mean the entire restoration process from start to finish. Included in that process is the "pack-out" and "pack-back" of your contents. It is easy to overlook this step, but it is quite important. SERVPRO Mission Viejo takes great care in creating a very detailed inventory list for each affected room, with photos. Each box is carefully labeled with the contents of that box and which room it belongs to. During the property restoration phase, the contents are stored in a dedicated, temperature controlled, secure storage unit until the restoration process is completed. Upon completion, our detail oriented SERVPRO contents managers will "pack-back" your items to their original locations leaving your property "Like it never even happened"!

We are Cleaning Experts

4/25/2023 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tablets. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Mission Viejo, 949-855-9992

Did recent rainwater find it's way into your commercial business? SERVPRO Mission Viejo is here to help!

1/4/2023 (Permalink)

We all know "it never rains in California". Not true this week! If your commercial or residential property has been suddenly flooded by the extreme amount of rain falling in Southern California this week, SERVPRO Mission Viejo can help! For various reasons, excessive amounts of rain can intrude on interior spaces via doors, air vents, cracks in stucco and poor drainage. Once flooding occurs, it can saturate the carpet and drywall quickly. Our crew is available 24/7 to extract any intrusive standing water and immediately place air movers and dehumidifiers in the affected areas to mitigate further damage and make it "Like it never even happened"! 

Meet SERVPRO Mission Viejo's Director of Technical Services!

12/30/2022 (Permalink)

Vega is SERVPRO Mission Viejo's Director of Technical Services. He is one of the first people on site after the initial call and the last one to leave when the job is finished. Vega has 20yrs of extensive restoration experience, including both residential and commercial. No matter what type of emergency (water, fire, mold), Vega is responsible for the entire emergency and restoration service from a technical aspect. He decides what equipment is required to do the job right! He manages and monitors all technical aspects of SERVPRO's response to your disaster. In his spare time, Vega loves to ride his Harley and also enjoys rescuing birds and rehabilitating them. 

Vega is an invaluable member of the SERVPRO of Mission Viejo team and will ensure your home or office is left "Like it never even happened"!   

MV Chamber of Commerce "Women in Business" Luncheon

10/6/2022 (Permalink)

SERVPRO's VP of Marketing Heidi Emmert attended the 1st annual MV Chamber of Commerce's "Women in Business" luncheon. The event was held at the beautiful Arroyo Trabuco Golf Club in Mission Viejo. There were about 100 attendees, including local government officials and many members of the Chamber of Commerce. There was a lovely fashion show, sponsored by Macy's Mission Viejo, which included about 10 women business owners as models. SERVPRO of Mission Viejo supports all Mission Viejo businesses, particularly women-owned businesses. SERVPRO of Mission Viejo is a women-owned business with greater than 75% of our employees also being women who make your home or office "Like it never even happened".  

Ready for any Disaster!

9/30/2022 (Permalink)

SERVPRO of Mission Viejo is ready for any disaster. When dealing with water damage in your home or business, the first thing that needs to be done is to dry out any excess moisture immediately. SERVPRO of Mission Viejo's emergency service technicians do this 24/7 by using specialized equipment that achieves several objectives during the drying process: 

  • Gets the air circulating to promote drying
  • Discourage growth of bacteria and mold
  • Reduce humidity levels
  • Promote drying below visible surfaces

Our extensive warehouse inventory includes a full line of moisture detection meters, extraction, dehumidification, air scrubbing, and evaporative drying equipment. Have no fear...SERVPRO of Mission Viejo is here to make it "Like it never even happened"!

SERVPRO of Mission Viejo is independently owned and operate

Meet SERVPRO of Mission Viejo's Director of Field Operations!

9/23/2022 (Permalink)

Maricela is SERVPRO of Mission Viejo's Director of Field Operations. This "Superwoman" runs the show at every job. She is the first person on site after the initial call and the last one to leave when the job is finished. Maricela has 25yrs of extensive restoration experience, including both residential and commercial. No matter what type of emergency (water, fire, mold), she has seen it all! Maricela is responsible for the initial evaluation and determining the extent of damage at every job, as well as scheduling and running crews at multiple jobs daily. 

Maricela's passion is rescuing and raising birds. She built a 150' enclosed aviary at her home, where she loves and cares for approximately 120 parakeets, love birds, and cockatoos! 

Maricela is an invaluable member of the SERVPRO of Mission Viejo team and will ensure your home or office is left "Like it never even happened"!   


9/16/2022 (Permalink)

When your home or business suffers from damage, whether it’s in the form of water, fire, or mold, the contents inside the building are also affected. SERVPRO of Mission Viejo offers professional content pack-out and storage services to protect your belongings while your home or office is undergoing cleanup and repairs.

To prevent damage and to streamline the repair process, it is crucial that your belongings from your home or business are removed from the location as soon as possible (or stored on-site in a secure, unaffected location, such as a garage). Our expert contents team will thoroughly inventory and securely pack your contents, then transport them to our secure climate-controlled storage facility. Each item, salvageable and non-salvageable, will be carefully documented for your records and your insurance company. Items that can be saved will be properly stored and safely returned to you once your home or business has been restored. Any items that were not salvageable will be properly disposed of and listed as "total loss". 

We understand how important your belongings are to you and will treat each item with the utmost respect and care, returning them 'Like it never even happened"!

SERVPRO of Mission Viejo is independently owned and operated.

Where There's Fire....There's Smoke!

9/13/2022 (Permalink)

SERVPRO of Mission Viejo are fire restoration specialists. We have extensive experience in all aspects of what it takes to get your home or business back to a habitable condition. Fire damage can obviously be devastating. However, smoke damage can as well, as it is not visible but it can cause lasting effects like breathing problems. Our smoke removal specialists will thoroughly clean and deodorize all surface areas, then repaint and restore, leaving your home or office odor free. From smoke and soot removal and board-ups to contents cleaning and storage, air-odor removal, and air scrubbing, we confidently handle every project to give you total peace of mind. We make it "Like it never even happened"!

SERVPRO of Mission Viejo is independently owned and operated.

Large Commercial Water Loss

9/1/2022 (Permalink)

At 11:00 am on Sunday, Mother's Day, SERVPRO of Mission Viejo received an emergency call regarding a major flood in a 45,000-square-foot commercial building. Owner Nick Macalello answered the call and met the building owner at the site within 30 minutes!  It was immediately determined that a 2" pipe had burst in one of the offices sometime during the prior 24hrs causing the entire building to flood. Within 1 hour of the initial contact,  there was a SERVPRO team of technicians on-site extracting water from the commercial building. Over the course of the next 7 days, SERVPRO of Mission Viejo had 80 technicians working to remove all wet floors, and carpets, lift furniture onto blocks and begin packing out the offices. At the same time, SERVPRO began the drying process which included 375 air movers and 65 dehumidifiers. The mitigation process for this large water damage was swift and complete within 7 days. Following the water damage, SERVPRO of Mission Viejo also completed the restoration/construction. The SERVPRO team returned the commercial building to its preloss condition "Like it never even happened." The owner of the building was extremely happy with the results and highly recommends SERVPRO of Mission Viejo.

Expert Restoration Services Mission Viejo

8/4/2022 (Permalink)

When a disaster occurs, it can be a chaotic and stressful time. SERVPRO of Mission Viejo is here to help. Our team is ready 24/7 to respond. We are the preferred emergency service/restoration company by all commercial and residential insurance carriers. SERVPRO of Mission Viejo is a family-owned franchise for over 20 years. Whether you have experienced a commercial or residential water damage disaster, the SERVPRO of Mission Viejo team is ready to restore your business or home as quickly as possible, minimizing any inconvenience. We make it "Like it never even happened"!

SERVPRO of Mission Viejo is independently owned and operated.

When Water Damage Happens In Mission Viejo, We're Ready!

7/21/2022 (Permalink)

Whether commercial or residential water damage has occurred, SERVPRO of Mission Viejo is ready to roll. Within 1 hour of receiving the call, our team of technicians will arrive to assess the damage and begin mitigation. SERVPRO of Mission Viejo is a proud member of the Mission Viejo Chamber of Commerce and the preferred emergency service/restoration company used by the City of Mission Viejo, Santa Margarita Water District, and Moulton Niguel Water District. When water damage happens, whether from fire sprinklers, pipe burst, overflow, or even external sources, SERVPRO of Mission Viejo provides immediate service and restores the property "Like it never even happened"!

Got Asbestos? STOP!

7/6/2022 (Permalink)

In the era of do-it-yourself home renovations, many homeowners are knocking down ceilings and walls and tearing out floor tiles and old pipes. But in their efforts to upgrade and beautify their older homes, they might unknowingly be contaminating the air they breathe with toxic asbestos fibers. If you have an older home, asbestos may be found in various building materials used in your house, such as:

Vinyl flooring, patching compounds and textured paints, sprayed acoustic ceilings, acoustic ceiling tiles, stove insulation, furnace insulation, pipe insulation, wall and ceiling insulation, roofing shingles and siding, home appliances, and cement. It is important to contact an asbestos testing company to confirm the presence of asbestos BEFORE any demolition. SERVPRO of Mission Viejo takes care to follow this important procedure prior to ANY water damage restoration. Once the abatement is completed, SERVPRO of Mission Viejo can complete the restoration process and make your house look "Like it never even happened". 


6/29/2022 (Permalink)

A 4th of July tradition for over 100 years is the spectacular Nathans Famous Hot Dog Eating Contest! It's the most disgusting, yet entertaining (you can't turn away) spectacle watched by millions every July 4th. During the competition, frankfurter eating legends muscle down as many hot dogs and buns as they can swallow in 10 minutes. And YES they have to keep them down. SERVPRO of Mission Viejo says "GO GET IT JOEY CHESTNUT (76 hot dogs and buns) and MIKI SUDO (48.5 hot dogs and buns)". Can they break their previous records?


5/3/2022 (Permalink)

The most common types of molds that you find around your home include: 

  • Acremonium
  • Ulocladium
  • Alternaria
  • Stachybotrys
  • Trichoderma
  • Aspergillus
  • And more...

Several conditions need to be met for mold to survive:

  • Darkness
  • Moisture for mold to grow
  • Source of food, such as wood or other porous surfaces.
  • Oxygen
  • The right temperature

It's the last factor that allows mold to flourish in early Spring. Mold is kind of like Goldilocks. It can't be too cold or too hot for it to grow! Thankfully, SERVPRO of Mission Viejo are mold specialists. We can remove the mold-infested areas, disinfect with Benefact Decon 30 and restore the area to "Like it never even happened."

Call us today at (949)855-9992

SERVPRO of Mission Viejo is independently owned and operated.

Why SERVPRO of Mission Viejo for Your Commercial Damages?

4/13/2022 (Permalink)

SERVPRO of Mission Viejo has the training and expertise to help make it “Like it never even happened.” We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage.

Insurance and Payment Information

For a stress-free claims process, SERVPRO of Mission Viejo works with your insurance to help manage the insurance process and paperwork.


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician


  • Certified Firm with the Institute of Inspection, Cleaning and Restoration Certification
  • Lead Safe & EPA Certified Firm with the United States Environmental Protection Agency
  • State of California - Contractors State License Board

How to Prepare Your Commercial Property From Heavy Rain

4/13/2022 (Permalink)

The spring is the season of rain. SERVPRO of Mission Viejo is here to make sure your commercial stays free of storm damage. Here are some precautions that can be made to avoid damage:

  • Make Regular Roof Inspections & Repairs - Hot temperatures can be rough on roofs. Heavy rain can cause erosion and crack. Cracks let water in below causing leaks, mold, or flooding. Regular inspections and repairs can save a property a lot of money in the long run.
  • Clear out Your Gutters - Make sure to clean out gutters, especially during the rainy season. Cleared gutters will avoid clogging and will allow water to flow thoroughly.
  • Maintain & Inspect Joints and Windows - These areas could be potential for leaks. Materials may be worn down causing issues and damages to property.
  • Be Prepared if There are Damages - If you experience water damage be prepared with any valuables that need to be backed up and protected. You will not have to worry if you have a team of specialists like SERVPRO of Mission Viejo. We are here to help with any size disaster.

Clean Containment Provides Protection

4/6/2022 (Permalink)

When there is an unexpected pipe burst in your home and several rooms are affected, it's important to "contain" the situation to prevent further damage and to protect all adjacent rooms. SERVPRO of Mission Viejo's team of professionals are "containment experts". Prior to removing any wet, damaged carpet, drywall, flooring, cabinets, etc...SERVPRO's Emergency Service Team installs heavy plastic containment walls (including zippers for entry and exit) from floor to ceiling using non-damaging, safe tape to secure the plastic. In addition, all floors leading to the damaged areas are covered and protected, including outside walkways. Once the restoration is complete, SERVPRO of Mission Viejo removes the containments, leaving the entire property "Like it never even happened."

SERVPRO of Mission Viejo is independently owned and operated.

Roof Leaks? Tarp Properly To Avoid Disaster!

3/31/2022 (Permalink)

Water damager from roof leak. SERVPRO of Mission Viejo was called out to mitigate water damages from a roof leak due to the tarp blowing away during a storm.

If you experience roof leaks during the rainy season, it is very important to tarp your roof properly to avoid serious damage. Roof tarps should be nailed/stapled down every 12" to avoid ripping and (or) blowing off during storms. In addition, SERVPRO of Mission Viejo advises placing sandbags around the perimeter to ensure the tarp is completely secure. If the tarp rips or blows off, a lot of water can penetrate through the attic and eventually make its way into the house. This can cause significant water damage to the interior and possibly a mold issue in the future. SERVPRO of Mission Viejo takes great care of our customers when called upon to mitigate water damage from roof leaks, by properly securing the roof tarp to avoid further damage. 

Pack-out Perfection!

3/23/2022 (Permalink)

When water damage occurs in your home, of course, you are concerned about the safety and security of your personal possessions during the drying and restoration process. Our SERVPRO of Mission Viejo team takes pride in the careful packing, detailed labeling, and security of your items. During the pack-out process, we work with you to ensure the items you will need are readily available to you. We carefully pack your items and label each box with details of the contents, so that when the restoration process is finished, your items can be put right back where they belong. “Like it never even happened."

Call us today to schedule any content packing, fire, water, or mold damage - (949)855-9992 

SERVPRO of Mission Viejo is independently owned and operated.

Mission Viejo Residents

3/8/2022 (Permalink)


SERVPRO of Mission Viejo specializes in water damage clean-up and restoration of residential and commercial property.

Water Damage Mitigation and Restoration Services:

We specialize in disasters of all sizes; no damage is too large or too small for SERVPRO. You can also expect an immediate response time.  

We are General Contractors licensed by the State of California.  We can do the restoration work after the water damage mitigation is complete.

SERVPRO of Mission Viejo can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas.

Our restoration service is the process of restoring your home or business to its pre-water damage condition.

For services or questions, please call us at (949) 855-9992 today.

24 Hour Emergency Water Damage Service

3/4/2022 (Permalink)

SERVPRO of Mission Viejo is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (949) 855-9992

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Mission Viejo has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Mission Viejo

SERVPRO of Mission Viejo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Non Emergency Construction Services

3/2/2022 (Permalink)

SERVPRO of Mission Viejo provided emergency water damage services and restoration to a large estate home approximately 2 years ago, when the homeowners had a major pipe leak and flood. The customer was very pleased with the service and care our team took to protect all of the precious contents in their home during that water damage emergency. So much so, they recently called us back to install protection/containment throughout the entire home prior to beginning a new major remodel on this 5000sf estate. SERVPRO of Mission Viejo's team went to work and carefully covered/protected all of the rooms, including artwork, marble flooring, granite counters, banisters, carpet, etc...When the remodel is complete, the home will be restored to "Like it never even happened," condition!  

Contacting Your Insurance Company for Storm Damage

2/28/2022 (Permalink)

It is uncommon to have a serious storm blow through here in Southern California, but it is not impossible. But for even the most maverick homeowners, some storms/flooding are a slight bit too much. When paired with a bit of wind, even a thunderstorm that is severe enough can have long-lasting implications. Fortunately, our services here at SERVPRO are at your full capacity. We are a local restoration company that can provide an emergency response at immediate notice!

Contacting Your Insurance

Sooner rather than later, you'll want to make a property loss report with the insurance provider. It is best to call your insurance company, which will guide you through the process of claiming. If you have a preferred emergency restoration company you are working with for the damages, the insurance company may ask. To assess the damage and decide how much your claim is worth, they could even send an insurance adjustor. Or they can use a trained repair firm to record, review and start the damage cleanup.

For 24/7 storm damage recovery in Orange County, SERVPRO of Mission Viejo is here to help. Call us at (949)855-9992

24/7 Water Damage Services

2/25/2022 (Permalink)

24/7 Water Damage Services - RESIDENTIAL AND COMMERCIAL

  • 24-Hour, 7-Days - We are here to help
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated

Water emergencies don’t wait for regular business hours neither do we. SERVPRO of Mission Viejo arrives within the hour to avoid any additional damages. Immediate action is needed when you suffered water damage. We avoid any personal belongings from getting damaged, as well as attempting to dry drywall and flooring. If water damage is felt longer than 48 hours it could develop mold, and worsen the damages. We are here to make it “Like it never even happened.”

If You Have Water Damage - Call Us Today at (949) 855-9992

What Causes a Slab Leak?

2/25/2022 (Permalink)

There are many ways a home can be affected by water damage. One of the most causes is slab leaks. A slab leak is a leak that has developed in the copper water lines running below the concrete foundation of your property. Now let's talk about what can cause these leaks.

  • Improper Construction: This can be the most common cause of slab leaks which is improperly installed or poor-quality pipes. 
  • Outside Pressure: Pressure on the pipes can come from the property slightly moving due to an earthquake or soil erosion.
  • Poor Water Quality: Keep an eye on your water's pH level. Water that is considered hard or acidic can corrode pipes. You can identify the water quality by looking for blue or green stains which would identify water as neutral.
  • Abrasion: This is also another common reason for slab leaks. During regular use, the pipes rub against concrete, gravel, other materials, or other nearby pipes. The constant friction can cause them to gradually wear down and cause leaks. Mainly happens with hot water pipes because they expand as they heat up.
  • Time: Older homes have a higher risk as they have had extended periods of pressure on pipes. Sometimes slab leaks in older homes require new pipes rather than repairing them. It is important to keep an eye out for irregularities to help prevent slab leaks as well.

Services Performed From Beginning to End

2/23/2022 (Permalink)

SERVPRO of Mission Viejo is committed to personal customer services from beginning to end. We are available to clients at any time of day during the job process. From the moment we receive your emergency, you will be our main priority. We like to reassure our customers that we will take care of them. As well as always being available to fulfill their needs. Our office is open 24 hours a day, 7 days a week. Our clients can lean on us to get the work completed. From our initial inspection to any pack-out services, mitigation, restoration, and pack-back services, SERVPRO will be here along the way to help you during any unfortunate damages. We are always here to help and make the job "Like it never even happened."

Technicians/Preferred Vendor

2/21/2022 (Permalink)

Here at SERVPRO of Mission Viejo, our techs are highly trained in property damage restoration. Rest assured our staff is equipped with the knowledge and certifications to restore your property.


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician


  • Certified Firm with the Institute of Inspection, Cleaning and Restoration Certification
  • Lead Safe & EPA Certified Firm with the United States Environmental Protection Agency
  • State of California - Contractors State License Board

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork. We are preferred vendors for many insurance companies. Companies like Allstate, Farmers, MetLife, State Farm, and many more.

SERVPRO in the Top 10 In 2022 Franchise 500

2/18/2022 (Permalink)

SERVPRO Achieves Top 10 Again In 2022 Franchise 500 Thanks To Our Customers!

For the second year in a row and ninth time in company history, SERVPRO is in the Top Ten of the Franchise 500! Named 2022's #8 overall Franchise and #1 in the Emergency Service/Restoration category! SERVPRO of Mission Viejo would like to thank our customers for their part in helping SERVPRO achieve this prestigious status. We will continue to strive for excellence and provide the very best service to our customers. Thank you!

Commercial Property - Mold

2/16/2022 (Permalink)

Did you discover mold in your commercial property? SERVPRO of Mission Viejo is here to help. We can help inspect and assess your commercial property. To help prevent microbial growth it is good to reduce moisture. Mold could be sneaky. A commercial property owner can try some strategies to control interior mold by regularly inspecting for moisture damages that may be unseen. Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. If you have a microbial infestation at your property, we can help. For more information on SERVPRO of Mission Viejo mold services, visit Mold Restoration Process.

If You See Signs of Mold or Think You May Have Mold,
Call Us Today – (949) 855-9992

Ways to Prevent Commercial Water Damage

2/9/2022 (Permalink)

Water damage is not something we can prevent but we can prepare for. SERVPRO of Mission Viejo is available 24 hours a day to restore your Mission Viejo property and get you back to business. Here are some helpful tips to help prevent water damage to your commercial property. Conduct Regular Inspections - Conduct frequent and thorough inspections for pipes, fans, utility rooms, roofs, and HVAC components. Locate Shut-off Valves - Employees should know where the major water shut-off valves are just in case of any emergencies. Keep Valuable Stock Secure - Keep all expensive purchases in a safe company area to avoid any damages. Have Back-Up - In case of a flood, computers and other electrical items should be backed up to prevent anything critical paperwork, or information from getting lost.

24/7 Availability

2/7/2022 (Permalink)

Water and fire emergencies don't wait for regular business hours. Don't wait for companies that have regular business hours. You can avoid further damages by contacting SERVPRO. Why should you? SERVPRO of Mission Viejo provides emergency services 24 hours a day, 7 days a week. We are dedicated to responding to any size disaster. No job is ever too large. Arriving quickly helps to avoid any further damage. We like to help minimize any damages by arriving quickly. SERVPRO is here to help reduce damage, cleaning, and restoration costs. If you are interested to see a typical water loss process please visit Water Process Overview. We want to make sure our customers feel secure and safe during the entire water or fire damage process. 

Water and Mold Damage to Commercial Property

10/20/2021 (Permalink)

SERVPRO of Mission Viejo received a call from the owner of a large commercial business in Mission Viejo.  The water damage occurred while the facility was closed over the weekend.  The owner discovered it upon returning to work.  The source of the loss was a water fountain in the hallway that had been stuck running for 3 days. The entire 6,000sq foot business was flooded! SERVPRO of Mission Viejo arrived within 2hrs of the call and started pulling out wet carpet, flooring, and drywall. Upon opening up the walls to begin the drying process, our team discovered mold (from previous undetected leaks). Our mold remediation team immediately went to work in full hazmat suits, setting up sealed containment areas where the mold was detected. SERVPRO of Mission Viejo removed all of the wet flooring, carpet, tile, drywall, wood doors, and mold. Our team placed drying equipment, air scrubbers, and dehumidifiers throughout the business. After a couple of weeks, the property was fully dry, mold-free, and ready for re-construction. The owner was very pleased with SERVPRO of Mission Viejo's quick response, which enabled him to reopen his business quickly. SERVPRO of Mission Viejo is always here to help! 

SERVPRO of Mission Viejo Sponsors CACM Event

10/6/2021 (Permalink)

Monday, October 4th, 2021 SERVPRO of Mission Viejo sponsored hole #6 at the annual California Association of Community Managers golf tournament in Aliso Viejo, CA. Players were thrilled at the opportunity to take their picture with "Tiger Woods", who was hanging out at SERVPRO of Mission Viejo's sponsored hole. SERVPRO's VP of Commercial Marketing, Heidi Emmert, and Office Manager, Katie Sandoval, were honored to meet folks from Powerstone Property Management, First Service Residential, PCM, StoneKastle, and many more commercial and residential property management firms. They say it never rains in California, but it DID that day! Regardless everyone had a fantastic time. SERVPRO of Mission Viejo specializes in 24hr Emergency Service fire, flood and mold cleanup, and restoration and is a 30 year licensed contractor.    

Mold Infestation in Mission Viejo

11/12/2019 (Permalink)

Mold in kitchen Microbial growth was discovered on drywall behind cabinetry.

Extensive microbial growth was discovered in a family's residential home in Mission Viejo, due to a pipe leak between the walls that went undiscovered for many weeks. Mold was discovered in the garage and kitchen area after cabinetry was removed. SERVPRO of Mission Viejo has trained technicians that were able to test and remove the mold growth, and then restore the affected areas to preloss conditions. The family was very thankful that we were able to recover their home as quickly as possible to avoid any health concerns in the future.

Standard Remediation Process

When you discover mold, call us at 949-855-9992 and we will go through our standard mold remediation process: 

  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Air Filtration
  • Removing Mold and Mold-Infested Materials
  • Cleaning Contents and Belongings
  • Restoration

Commercial Water Damage in Mission Viejo. Call SERVPRO of Mission Viejo

9/15/2014 (Permalink)


SERVPRO of Mission Viejo will respond promptly to any size commercial water damage.  

Please call us at (949) 855-9992.

Board-up services in Mission Viejo. Please call SERVPRO of Mission Viejo.

9/15/2014 (Permalink)

Board-Up Services

Servpro of Mission Viejo can provide board-up services for residential and commercial properties.

Please call us at (949) 855-9992.

Mold Remediation services in Mission Viejo. Call SERVPRO of Mission Viejo

9/15/2014 (Permalink)


  • Residential
  • Commercial

SERVPRO of Mission Viejo can service you in this area. 

Please call us today at (949) 855-9992.


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